PRIVACY POLICY

As the Gaziantep Umay Private IVF Center (“Center”), we have the utmost respect for the privacy of the personal data and private lives of our users, patients, and all individuals who use our communication channels when visiting our website at https://www.umaytupbebek.com.tr/ (“Site”). This Privacy Policy has been prepared to explain how your personal data is collected, used, protected, and shared when you visit our website or use our digital services.

1. Information Collected and Methods of Collection

While you are using our website, the following information about you may be collected automatically or through non-automated means:

  • Personal and Contact Information: Your first name, last name, phone number, and email address, which you voluntarily provide through online appointment forms, information request forms, or via WhatsApp/contact lines on our site.
  • Health Information and Preliminary Inquiries: Details regarding medical issues you wish to discuss, which you voluntarily add to the message/description fields on the forms.
  • Automatically Collected Technical Data (Cookies and Analytics): IP address, browser type, operating system, entry and exit pages, date and time of visit, and click data transmitted by your device when you visit our website.

2. Purposes of Data Use

Your collected personal information and digital data are processed solely for the following purposes:

  • To schedule, confirm, and track appointments based on your request,
  • To provide you with information about our healthcare services and treatment processes (IVF/in vitro fertilization, vaccination, pregnancy monitoring, etc.) and to answer your questions,
  • To improve the performance, security, and user experience of our website,
  • To fulfill our legal obligations under healthcare regulations and the Law on the Protection of Personal Data (KVKK).

3. Medical Confidentiality and Data Security

We are fully aware of the sensitivity of IVF and reproductive health processes. Our center takes all necessary administrative and technical measures (SSL certificate, secure server infrastructure, authorization matrices, and access restrictions) to protect the collected data against unauthorized access, loss, alteration, or disclosure.

In accordance with the principle of medical confidentiality, no information you submit through our website will be shared with third parties for marketing, advertising, or commercial purposes unless you have given your explicit consent or there is a legal obligation to do so.

4. Cookies and Tracking Technologies

Cookies are used on our website to improve the user experience, analyze site traffic, and ensure functionality.

  • Essential Cookies: These are cookies necessary for the basic functions and security of the site to work.
  • Performance and Analytics Cookies: These cookies allow us to anonymously measure and improve how the site is used (which pages are visited).

You may block or delete cookies through your browser settings if you wish. However, disabling cookies may prevent some features of our website from working properly.

5. Sharing Information with Third Parties

Your collected personal information will not be shared with third parties, except where required by law. Your information will only be shared with:

  • Public institutions and organizations authorized by law to request information (e.g., the Turkish Ministry of Health, judicial authorities, etc.),
  • Authorized service providers that maintain our website’s technical infrastructure, server hosting, and data security (only to the extent necessary for the performance of the service).

6. Third-Party Links (External Links)

Our website may contain maps, links to our social media accounts, or links directing you to external sites for informational purposes. Our Center is not responsible for the privacy practices or content of these external sites. We recommend that you review their privacy policies when visiting the relevant sites.

7. Legal Disclaimer (Medical Warning)

All content, articles, images, and informational texts on our website are intended solely to provide users with general information. No information on this site constitutes a definitive medical diagnosis or treatment prescription, nor does it replace a medical examination. You must consult our specialist physicians for your personal treatment processes.

8. Changes to the Privacy Policy

Gaziantep Özel Umay IVF Center reserves the right to update this Privacy Policy from time to time in accordance with changes in legal regulations or updates to our digital services. The updated policy takes effect as soon as it is published on our website.

9. Contact

You may contact us with any questions or requests regarding the processing of your personal data or data security:

Email: info@umaytupbebek.com.tr

Address: Gaziantep Özel Umay IVF Center, Gaziantep / Turkey